Frequently Asked Questions

QUESTION: Does the ride offer refunds or defer entries to future years?
ANSWER: No. Due to the need to order materials in advance the massive logistical undertaking, and to meet our financial commitment to our charity partners, the ride does not offer refunds or defer entries to future years under any circumstances. Transfers of registrations to other riders are allowed.  See below.  Also, refunds due to a weather related or any other emergency will not be considered. The last thing we would ever like to do is cancel your ride.

QUESTION: How do I transfer my registration?
ANSWER: Transfers are only available to pre-registered riders before the August 1st cutoff date. It is up to the rider to find their own replacement and handle any financial matters between themselves and a buyer. Formal transfers can be accommodated by emailing the ride management team (click here) prior to August 1st. The paid rider we have on file must email us the new rider's first name, last name, email address, gender, birth date, emergency contact name, and emergency contact phone number.  After the close of advance registration, participants may still allow someone else to take their place by simply directing them to pick up their packet and use their wristband.  Photo ID is not required at packet pick up. 

QUESTION: Do I need to select a ride distance and stick with it?
ANSWER: No.  On ride day you can determine what distance you would like to go. You can even change your mind during the event regarding how far you want to travel.  This is a one day tour, not a race.  Your start time, finish time, and distance is completely up to you. Please be mindful of starting early if you plan to do one of the longer routes.  The festivities at the finish area (Door County Fairgrounds) officially close down at 6:00pm.

QUESTION: What time do I need to start?
ANSWER: You can start any time between 6 am and 10 am.  To reduce congestion on the roads and afford flexibility to the participants, there is no "mass start" to this event.  We do encourage you to plan according to your anticipated pace and your target finish time. All riders should finish by 5:00 pm since the post-ride dinner ends at 6:00 pm.

QUESTION: What happens if it rains?
ANSWER: The ride will take place rain or shine. It has never been canceled.

QUESTION: Do I need a road bike to participate?
ANSWER: No. You may ride on any style of bike you choose. The entire course is on roads so road bikes and upright hybrid bikes are the typical styles of bikes used by participants.

QUESTION: Are recumbent bikes, tandem bikes, Burley and pull-behind trailers acceptable?
ANSWER: Yes. Regarding child trailers, make sure your precious cargo are also wearing helmets (if applicable), and that only the riders pulling the trailers need to register. 

QUESTION: Are finisher results posted to the website?
ANSWER: No. This is a ride and not a race in any way. Racing is discouraged and there are no official results based on finish time. Our start and finish lines do not have timing mats. 

QUESTION: When can I pick up my packet/rider credentials?
ANSWER: You may pick up your rider number sheet (rider bib, rider wristband, and bike handlebar band) on either Saturday, September 8th between 10 a.m. and 6 p.m. or on Sunday, September 9th between 6:00 am and 10:00 am at the Door County Fairgrounds in Sturgeon Bay. You will also receive your 40th DCC stainless steel can cooler and any pre-ordered and pre-paid 40th DCC apparel items if you registered online before ride weekend.
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